1. Article 1 Accommodation contracts and related agreements concluded between this hotel and guests shall be subject to the provisions of these terms and conditions, and any matters not provided for in these terms and conditions shall be governed by laws and regulations or generally accepted practices. 2. In the event that the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices, notwithstanding the provisions of the preceding paragraph, the special contract shall take precedence over the provisions of the preceding paragraph.

1. A Guest who intends to accept the accommodation fees (in principle, based on the Basic Accommodation Charges in Schedule 1) and apply for an Accommodation Contract with the Hotel shall notify the Hotel of the following particulars: 1) Name of guest 2) Date of stay and estimated time of arrival 3) Other particulars deemed necessary by the Hotel 2. If a Guest requests, during his/her stay, to extend his/her stay beyond the date specified in item 2 of the preceding paragraph, the Hotel shall treat such request as if he/she had applied for a new Accommodation Contract at the time such request was made.

1. An Accommodation Contract shall be deemed to have been concluded when the Hotel accepts the application stipulated in the preceding Article. However, this shall not apply if the Hotel proves that it did not accept the application.
2. When an accommodation contract has been concluded pursuant to the provisions of the preceding paragraph, you will be required to provide your credit card number or pay the reservation fee/application fee by the date specified by the Hotel.
3. The reservation/application fee will first be applied to the accommodation fee to be paid by the guest, and in the event that a situation occurs in which the provisions of Articles 6 and 18 apply, it will be applied to the penalty fee and then to the compensation, with the remaining balance, if any, being refunded at the time of payment of the fee as provided for in Article 12. If a credit card number has been provided, the reservation/application fee will not be collected, but if a penalty fee or compensation is incurred, the credit card will be charged. The hotel also reserves the right to obtain prior approval at the time of application.
4. If the application fee stipulated in Paragraph 2 is not paid by the date specified by the Hotel pursuant to the provisions of the same Paragraph, the Accommodation Contract shall become invalid. However, this shall only apply if the Hotel has so notified the Guest when specifying the due date for payment of the application fee.

1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract pursuant to which the application fee stipulated in the same Paragraph shall not be required after the Contract has been concluded.
2. In the event that the Hotel has not requested the payment of the application fee stipulated in Paragraph 2 of the preceding Article or has not specified the due date for payment of the application fee when accepting the application for an Accommodation Contract, it shall be treated as having accepted the special contract stipulated in the preceding Paragraph.

1. The Hotel may refuse to enter into an Accommodation Contract in any of the following cases:
2. When the application for accommodation does not comply with these terms and conditions.
3. When the hotel is fully booked and there are no rooms available.
4. When the person seeking accommodation is deemed liable to conduct himself or herself in a manner that will violate the laws, public order or good morals in regard to his or her accommodation.
5. When the person seeking accommodation can be clearly detected as carrying an infectious disease.
6. When the Guest is deemed to have made violent demands or assumed an unreasonable burden against the Hotel or its employees in relation to his/her accommodation, or to have engaged in similar behavior in the past.
7. When it is impossible to provide accommodation due to natural disasters, facility malfunctions, or other unavoidable reasons.
8. When the person seeking accommodation is deemed to be intoxicated or otherwise likely to cause significant inconvenience to other guests, or when the person behaves in a manner that causes significant inconvenience to other guests.
9. When the guest or applicant is found to be a member of an organized crime group, a member of an organization related to an organized crime group, or other anti-social forces, or when the hotel is a corporation with an officer who is a member of an organized crime group.
10. When an application is made by a user who has previously been expelled from the facility due to poor payment practices or bad behavior.
11. When it is expected that allowing the guest to stay would cause significant damage to the hotel.

1. The guest may cancel the accommodation contract by making a request to this hotel.
2. In the event that a guest cancels all or part of the accommodation contract for reasons attributable to the guest, this hotel will charge a penalty fee in accordance with Appendix 2, but only when this hotel has notified the guest of its obligation to pay the penalty fee.
3. In the event that a guest does not arrive at the hotel by 6:00 p.m. on the day of the stay (or 2 hours after the estimated time of arrival, if such time has been specified in advance) without notifying this hotel, this hotel may deem the accommodation contract to have been cancelled by the guest.

1. This hotel may cancel the accommodation contract in the following cases.
2. When it is recognized that the guest is likely to violate the provisions of laws and regulations, public order, or good morals in connection with the accommodation, or when it is recognized that the guest has committed the same act.
3. When it is clearly recognized that the guest is a person with a contagious disease.
4. When a burden exceeding a reasonable range is demanded in relation to the accommodation.
5. When the hotel is unable to accommodate the guest due to force majeure such as natural disasters.
6. When a guest is intoxicated, singing, or causing or threatening to cause inconvenience to other guests, or when a guest says or does something that causes inconvenience to other guests.
7. When a guest does not comply with the prohibitions of the hotel's rules of use (limited to those necessary for fire prevention), such as smoking in the bedroom, tampering with firefighting equipment, etc.
8. When it is found that the guestroom facilities are defaced, damaged, or used beyond the bounds of common sense.
9. When it is found that the guest or applicant is a member of a crime syndicate, a person related to an organization affiliated with a crime syndicate, or any other anti-social force, or when a juridical person has an officer who falls under the category of a member of a crime syndicate.
10. When it is anticipated that the hotel will suffer significant disadvantages by accommodating the guest.
11. When the hotel cancels the accommodation contract in accordance with the preceding paragraph, if the guest is not at fault, the hotel will not charge any accommodation fee that has not yet been provided. If the guest is negligent, the hotel will charge the accommodation charge, extension charge, restoration fee, and other necessary expenses as stipulated.

1. On the day of the stay, the guest shall register the following items at the front desk of this hotel.
2. Guest's name, address, telephone number, and occupation.
3. In the case of a foreigner, in addition to the above, nationality, passport number and a copy of the passport must be submitted.
4. Departure date and scheduled departure time.
5. Other items deemed necessary by this hotel.
6. If the guest intends to make payment of the charges as stipulated in Article 12 by a method that can be substituted for currency, such as a lodging coupon issued by a travel agency or a credit card, the guest shall present such coupon or credit card in advance at the time of registration as stipulated in the preceding paragraph.

1. As a general rule, guests may use the rooms from 2:00 p.m. to 11:00 a.m. the following day. However, in the case of a consecutive stay, the guest may use the room for the whole day except for the day of arrival and the day of departure.
2. Notwithstanding the provisions of the preceding paragraph, the hotel may accept the use of a room outside the hours stipulated in the preceding paragraph. In such cases, the following additional charges shall apply (Please inquire about the basic room charge as it varies depending on the number of guests, floor level, view, facilities, etc.) (The basic room charge is not necessarily the same as the room charge to be paid on the day of the stay.)
3. (For an extension until 2:00 p.m. or arrival after 11:00 a.m., 30% of the basic room rate will be charged.
4. Extension of stay until 5:00 p.m. or arrival after 8:00 a.m.: 50% of the basic room rate.
5. Extension after 5:00 p.m. or arrival before 8:00 a.m.: 100% of the basic room rate.
6. Children under 12 years of age may stay free of charge on the condition that they use an existing bed. However, no amenities are provided in this case. (If a child uses a separate bed, he/she will be charged the same rate as an adult regardless of age. If you make a reservation through a travel agency (including web reservation sites), the rules of the respective agency will apply.

1. Guests are required to follow the separate rules of use established by the hotel while in the hotel.

1. The opening hours of our hotel's facilities and services, as of November 1, 2018, are as follows. However, these hours may change without prior notice due to reservation status, exclusive use, emergency construction, etc. Please note that we cannot guarantee that all guests will be able to use the facilities during these hours. Please be sure to check the latest opening hours before using the facilities.

*Excluding New Year's holidays, Obon period, and some specific days

1. The breakdown and calculation method of the room charge, etc. to be paid by the guest shall be as listed in Appendix 1.
2. Payment of the accommodation charges, etc. set forth in the preceding paragraph shall be made at the front desk upon arrival of the guest or when requested by this hotel, in currency or by a method that can be substituted for currency, such as accommodation vouchers issued by a travel agency approved by this hotel or credit cards.
3. Room charges shall be collected even in the event that a guest voluntarily does not stay at the hotel after the hotel has provided a room to the guest and made it available for his/her use.

1. In the event that this hotel causes damage to a guest due to the performance or non-performance of the accommodation contract and related agreements, this hotel shall compensate for such damage. However, this shall not apply if the damage is not caused by reasons attributable to this hotel.
2. The hotel complies with the standards for periodic inspections of fire prevention objects based on the Fire Defense Law, and has Ryokan liability insurance in case of fire, etc.

1. In the event that this hotel is unable to provide the contracted room to the guest, the hotel will, with the consent of the guest, arrange other accommodations under the same conditions as far as possible.
2. In the event that this hotel is unable to arrange other accommodations notwithstanding the provisions of the preceding paragraph, this hotel shall pay compensation to the guest in an amount equivalent to the penalty fee, and such compensation shall be applied to the amount of compensation for damages. However, if there is no reason attributable to this hotel for not being able to provide a room, no compensation shall be paid.

1. In the event of loss, destruction, or other damage to articles, cash, or valuables left at the front desk by guests, this hotel will compensate for such damage, except in cases where the damage is caused by force majeure. However, the amount of compensation shall be within the scope of the inn's liability insurance.

1. In the event that a guest's baggage arrives at this hotel prior to his/her stay, it will be responsibly kept only if this hotel understands this prior to the arrival and will be handed over to the guest when he/she checks in at the front desk.
2. In the event that a guest's baggage or personal belongings are left at the hotel after the guest has checked out, the hotel will keep them for a period of 3 months, provided that cash, precious metals, and other valuables are not left behind. However, in the case of cash, precious metals, or other valuables, the hotel will keep them for 7 days including the day they are found, after which they will be reported to the nearest police station.
3. In the case of the preceding two paragraphs, the responsibility of this hotel for the safekeeping of the guest's baggage or personal belongings shall be in accordance with the provisions of the preceding article.

1. When a guest uses a parking lot affiliated with the hotel, the hotel only introduces the affiliated parking lot and is not responsible for the management of the vehicle. The responsibility for the management of the parking lot and any damages will be in accordance with the terms and conditions of the parking lot introduced.

If the Hotel suffers damage due to the Guest's willful misconduct or negligence, the Guest shall compensate the Hotel for the damage.

Appendix 1: Accommodation Fee Calculation Method

(Article 2, Article 3, Paragraph 2, and Article 12, Paragraph 1)

Schedule 2: Penalties (related to Article 6, Paragraph 2)